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Terms of Business

Our Services, Terms Of Business & Your Obligations

Redundancy Assist is a trading name of RS Debt Ltd. We agree to act on your behalf in making an application to the National Insurance Fund (NIF) for director’s emoluments due to you. The business is regulated by the Claims Management Regulator in respect of regulated claims management activities and its authorisation number is . Although you have the right to shop around and seek further advice, and you are able to make a claim to the Redundancy Payments Service yourself without charge, if instructed by you, Redundancy Assist will assess your claim, and process its application to the Redundancy Payments Service (RPS) on your behalf.

Authorisation To Complete Redundancy Forms On Your Behalf

By agreeing to the terms of this letter, you authorise Redundancy Assist to act on your behalf in relation to your application, and to act as your agent in completing the RP1 & 3 forms and filing the same with the RPS.

The level of the claim and its calculation will be agreed in advance. This information needs to be carefully read and retained prior to submission. It is important that the information you provide is correct, otherwise the application may be rejected. Redundancy Assist will assist in the calculation of the claim figures for the application, but the answers provided are your responsibility.

An Outline Of The Procedure

Based on the information you provide us, we will assess what we believe you are able to apply for from the NIF. In order to be able to make your application, you will need to place the relevant company into liquidation. Once the company has been placed into liquidation, we will submit your claim to the RPS.

Fees & Cooling Off Period

Fees are charged at 15% of funds received from the NIF. If no funds are received in relation to your application, no fees are payable. If you cancel within 14 days of signing these terms then no fees are payable. If you cancel after the 14 day period, you are liable for 10% of any award paid from the National Insurance Fund, whether the application is made by another agent, or yourself personally.

Information Sharing

By agreeing to these terms, you authorise this firm to share your personal information with the insolvency practice engaged by you. Information shared is solely for the purpose of progressing your claim, and the company’s liquidation. Only where necessary for the purposes of the application, you also hereby authorise us to share information with the RPS, and HMRC.

RS Debt Ltd t/a Redundancy Assist Company registered in England & Wales; Company number: 08847936

Money Laundering Provisions

We are required by the Proceeds of Crime Act and the Money Laundering legislation to:

maintain identification procedures for all new clients; and maintain records of identification evidence. Accordingly as part of our duties we are required to obtain certain information from you.

Photo ID (a driver’s licence or passport will suffice).

Client Funds

Your award from the RPS will be paid as per your instructions, usually either to yourself, or to your nominated insolvency practitioner. Please note that Redundancy Assist will not hold any funds belonging to you.

Complaints

We strive to offer a high level of service, but understand that things can go wrong. Please feel free to phone into our office and discuss your case at any time, however, in the unlikely event that you feel matters should be escalated, we enclose a copy of our complaints procedure.

Agreement Of Terms

Once it has been agreed, the terms will remain effective until replaced. Notice of termination must be given in writing or by email. We shall be grateful if you will confirm in writing your agreement to these terms by signing and returning the enclosed copy of this letter or let us know if they are not in accordance with your understanding of our terms of engagement.

Reach Us

49 Duke Street, 

Darlington

DL3 7SD

01325 740835

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